- includes all of the following features...
- Site Review
- WordPress Updates
- Plugin Updates
- Managed Security
- Backups & Disaster Recovery
- Priority Support
- 2 Retainer Hours
- Uptime Monitoring
- Google Analytics Reports
- Comprehensive Monthly Reports
- Free Quote
- Custom Plans
- includes PRO plus...
- VIP Support
- Dedicated Account Manager
- Multisite Maintenance
- Mission Critical Sites
- Additional Retainer Hours
- Tailored Service Agreement
Choose a plan to view included services.
Dedicated Account Manager
Your Account Manager will manage all your support needs, projects, and retainer hours. Your time is valuable and your Account Manager will help facilitate all your needs across the proper NeatlyPressed channels.
Enterprise clients are first in line for support tickets and resolution. You will have direct contact with your dedicated Account Manager. This service is particularly useful for complex multi-sites and mission critical sites.
An in-depth review of your WordPress site ensures your site functions and performs using industry best practices. *Free for a limited time.
As a Pro client, we prioritize your requests first. Our team of experts are dedicated to optimizing your site and experience.
Our experts specialize in optimizing your multi-site’s performance and simplifying maintenance. Let us help you manage complex integrations, administration rights, shared functionality, etc.
Mission Critical sites
If your site is vital to the survival of your business, we offer enhanced services to guarantee every safeguard is established so you can get back to business and stop worrying about your site.
Additional Retainer Hours
As an Enterprise client, we’ll provide additional retainer hours per month designed around your specific needs. All retainer hours come standard with a one-month rollover of unused hours.
Tailored Service Agreement
We understand each site we manage has unique support needs. We’ll work together to develop a straightforward Service Agreement tailored to your specific needs.
2 Retainer Hours
Two hours of design, development, training, or customized site needs. Additional hours upon request for $135/hr.
WordPress updates and compatibility testing are handled for you so your site performs smoothly.
Our team tests all plugins and updates prior to installation helping you avoid frustrating kinks and wrinkles.
24/7 security monitoring, patching, and malware scanning are standard on all our service plans. We include quarterly security audits with the upgraded Pro and Enterprise plans.
We’ll know if your site skips a beat. We proactively monitor your site 24/7 and react swiftly to resolve any issues that appear.
Our ticketing system allows us to investigate and resolve any potential issues. You can communicate directly with us for quick resolution and transparency.
Backups & Disaster Recovery
We perform full, daily backups so you don’t lose your website or content. We provide disaster recovery for all our clients.
Google Analytics Reports
Google Analytics allow you additional insights into your site’s performance and traffic.
Comprehensive Monthly Reports
Monthly reports will include an inventory of updates and backups as well as an overall performance report on your site.
Monthly Site Reports
We send you a monthly report to review your website’s performance and updates.